Bolcast App Privacy Policy

Date:30.09.2023

Welcome to the "Bolcast App” platform, which is owned by BOLCAST Company, a company incorporated in the Arab Republic of Egypt with limited liability, and registered in the Cairo Investment Commercial Registry Office, No. 38722. And DUNS No.813076446

Bolcast App understands that you care about how information about you is used and shared, and we appreciate your trust that we will do so professionally and discreetly. This notice sets out the Bolcast App platform's obligations with respect to protecting the privacy and personal data of its visitors and subscribers (collectively, "Users"). This notice describes our privacy policy with respect to the collection, use, and disclosure of personal data when you use Bolcast App (the Service). In this notice, we will use “we,” “the service,” and “our service” interchangeably to refer to the Bolcast App. By visiting the Bolcast App, you are giving us your consent to the practices described in this Privacy Notice.



Data collection and use


The data we continuously obtain from our customers helps us improve our service delivery to them. Below are the different categories of data collected.


Data provided directly by the user


The user provides various data directly to us while registering and using the Services. We may retain the Bolcast App in this data and use the information you provide for purposes such as recognizing you when you access your account, responding to your requests, and communicating with you. The data you provide to us may include, but is not limited to:


  • Data needed to create a user account, username and full name, email address, and login details.

  • The encrypted password allows the identification of the user.

  • phone number

  • Images and videos uploaded by the user.


This data is gathered by different methods, for example, while using our Service and communicating with our customer service team.

Data you provide while settling your account settings while using our Service or in any other way.




Data collected automatically


We may collect certain information automatically when you use the Service on or through any device (PC, smart TV, smartphone, home theater devices, gaming systems, or other streaming device). This information includes, but is not limited to, the following:


Details of your use of the Service, such as your selection of programs, series, and movies, your viewing history, and search queries;

  • Details of your electronic communications with our customer support, such as the date, time, and purpose of contacting us, and the transcripts of any conversations or emails.

  • The identifier or unique device identifiers (including mobile devices and tablets) used to access the Services (see the “Cookies and Online Advertising” section below for more information).

  • device type, software features (such as category, configuration, operating system), connection information, number of page views, your device's Internet Protocol (IP) address (which can provide us with your general location), and type of Internet browser.

  • Information is collected through the use of cookies and other technologies, including advertising data (such as information about the availability and delivery of advertisements, website addresses, etc.). (See the "Cookies and Online Advertising" section for more details).



Data collected from partners and other sources


We may receive information from other companies with whom you have a partner relationship or other sources and add it to your account data. Examples of partner companies include:

  • Your telephone or internet service provider.

  • Mobile phone companies.


Information provided by partners and other sources may include, but is not limited to:


  • Search queries and orders you make through partner devices.

  • Data related to activating your account on the Bolcast App service, such as your email address or other contact information.

  • Device identifiers or any other identifiers that support the verification of the user's identity, the registration process for the Bolcast App service.


  • Your location is based on your Internet Protocol (IP) address, demographic information, and data related to interest-based advertising.


Use of information


Our customers' data is part of our work, and we do not tolerate protecting your privacy, we do not intend to sell your data, including data uploaded by users (images and videos) or others, and we only keep information trading units in accordance with the privacy notice, as well as our partners are subject to the privacy notice.


We use the information you provide to tailor our services and our marketing efforts to target, and authenticate your account, and requests, and use it to communicate with you.


It also uses the data in the viewing history to receive the most appropriate content for you, and we provide you with the viewing votes you want according to your personal taste, preferences, and the type of movies, series, or programs that you watch frequently.


We use the information you provide to tailor our services and our marketing efforts to target, and authenticate your account, and requests, and use it to communicate with you.


It also uses the data in the viewing history to receive the most appropriate content for you, and we provide you with the viewing votes you want according to your personal taste, preferences, and the type of movies, series, or programs that you watch frequently.



Examples of making use of this data:


Access to the best content of interest to you and recommendations that suit you by analyzing, understanding, and understanding the target group and improving our services.


Inform you of news, updates, and details related to the features that are being added.


Providing good content and offers that suit customers and implementing promotional activities and opinion polls.


Helping you with other people's requests as an option to reset your password.


Communication can be made through emails, push notifications, text messages, online messaging methods, mobile applications, and identification communications that state the following:


  • Your general geographical location, providing local content, and viewing suggestions that we find interesting to you


  • Determine who provides your Internet services and thus helps us to respond to your inquiries and requests quickly


  • Coordinating between partners with the aim of marketing the services made available to users and providing data on the provision of the Bolcast App services to potential members.


  • Keep suspected illegal activities including fraud, content infringement, hacking, and illegal use of user data and content away from the licensed platforms/domain; Terms and Conditions (e.g., terms of eligibility for a free trial).



Access to the account and personal page:


Bolcast App will ask you to sign in or sign up if you are a new user by following these steps:



  • Visit Bolcast App (App Store/Google Play)

  • Create an account on the App by choosing “Personal” for your private account or “Organization” for any company that needs to use our services

  • For the “Personal” account, you will enter (First name- last name- Gender- Date of birth- Email- Password) then if you read the Terms and conditions, Privacy policy, and EULA you can check the box that confirms you read them after that press “Confirm”

  • After confirmation your email does not match any other user emails, your Personal account has been created successfully.

  • For the “Organization” account, you will enter (Organization name- Email- Select Organization type “droplist” - Phone number- Password) then if you read the Terms and conditions, Privacy policy, and EULA you can check the box that confirms you read them after that press “Confirm”

  • After confirmation your email does not match any other user emails, your Organization account has been created successfully.


  • Bolcast App will drive you to the login page to write your Email and Password then press “Login”

  • Bolcast App will drive you to the Art Categories page to choose your interests “At least three you have to choose three Categories”, then Press “Apply”.According to the art categories you will choose the Bolcast App will match all (Job calls- Evetns- Community) that have at least one of your interest

  • After choosing your interests “At least three you have to choose three Categories”, the Bolcast App will open your account on the “Job Calls” page which is the Bolcast App home page

  • You can Navigate your profile to Edit or Complete your date like (Profile Picture- Images- videos- Info).



We do not have a way to access your personal identification information from your file; we guarantee password protection, we cannot get your password, and we will not be able to recover it if you forget it.


If you have forgotten it, you will recover it yourself by following the password recovery instructions available on this Mobile application in order to protect your privacy, and therefore we cannot access this type of information.


In terms of security - keep that you log out of your account after completing the visit session if you use a public or private device; this prevents you from accessing other users to the account.


If you choose to share your details or allow others to access your personal account, this will enable them to view your personal information, history, and account information (including your name, email address, and phone number). Personal Data, which allows anyone can access using your account on the Bolcast App.



Safety


Bolcast App is committed to maintaining the security and integrity of your personal information by using a variety of administrative, physical, and control measures to protect your personal information from stripping, theft, and unlawful access, use, or modification Please note, however, that there is no protocol for the transmission of information over the Internet or storage The website is completely and absolutely secure (100%), and we seek to use reasonable and reasonable means to protect your personal and identifiable data and to provide and process a high level of security commensurate with the risks to which personal information is exposed, but so far we cannot guarantee its security.



Disclosure of information


As noted above, we may disclose your information to third parties for the specific purposes described below.


1- Third-Party Service Providers

We may work with other companies or contractors (“Service Providers”) to administer Services on our behalf or to assist us in providing Services to you; for example, we use Service Providers for marketing, communications, infrastructure, and IT services to customize, develop and process our Services for the purpose of customer support as well as evaluation and promotion data, including data related to user interactions with our services, management, and analysis of customer opinions and access to the result. We do not allow them to access or disclose your personal information except in the context of providing their services. Per the privacy statement and third-party notices, that will only be done after obtaining your consent to use and disclose the information.



2- Protecting Bolcast App platform and third parties


There are instances where the Bolcast App discloses your personal information or uses your account for necessary reasons, including:


(a) to comply with laws, regulations, legal processes, or governmental requests, (b) to enforce or apply our terms and conditions, including investigating potential violations, (c) to detect, avoid, or resolve suspected illegal activities, security or technical issues, and (d) to protect the rights, property, or safety of the Bolcast App Services to the extent permitted by law, Bolcast App, its users or the public. Customer data is not disclosed or shared for any commercial purposes in violation of the obligations described in this Privacy Statement.


We also do not keep data of a sensitive nature if the user wants to delete his data completely; in this case, he sends a request to the support service via e-mail: info@bolcast.net and requests that his data be erased. It takes 60 days to process your request.





In a consistent manner and to the extent permitted by laws relating to data protection, similarly, The App gives you the freedom to decide how and what you wish to disclose information, as described below: Our Services may include a tool that gives you the opportunity to choose how we share your information, which may be through email, text messages, other sharing applications, social networking, and the use of available applications on your smart device.


Social media utilities and similar technologies allow you to share information, provided such applications are governed by the terms and conditions and privacy policies associated with the social network, not the privacy policy associated with the Bolcast App. Please refer to the privacy policy for each application you use.




In addition to the foregoing, if your information is shared with a third party, you will be notified and free to choose whether or not to share your personal information or personal information. with the others.





Interest-based ads are online advertisements that are tailored to your interests based on your use of various applications and websites on the Internet.

With your use of the Internet, cookies capture information that helps determine your interests, whether you use a mobile, tablet, or computer in the process of broadcasting media. on “Cookies and Other Technologies” (below)

European General Data Protection Regulation (GDPR)



Bolcast App is GDPR-compliant


As for data protection (GDPR), since this system has been implemented in all member states since May 25, 2018, to create, regulate, and harmonize laws for the protection of personal data in Europe, you can find more information about this system.





Turn the smart device settings on or off

Because you usually use different apps and websites. So when you use a web browser, cookies, and web beacons may be used to collect information that helps identify your potential interests. If you are using a device



A mobile device, tablet, or streaming device that has a resettable Device ID. This identifier can help identify your interests. See the “Cookies and Other Technologies” section (below) for more information about your interest-based advertising choices.




Cookies and Other Technologies



Generally, we use cookies and identifiers that may be retrieved for a variety of reasons; for example, we may use these technologies to facilitate access to our Services by remembering you on your device when you return to the Website/App. Continue reading. Profilers provide information about our customers, their choices and preferences, and tailor our marketing and promotional activities to your needs. This section is intended to explain how we use the above technologies, the types of technologies, and your choices regarding their use.



What about cookies?


They are small records that carry data usually carried or stored on your device when you browse a website or online services and are used. The importance of these records comes in enhancing efficiency and providing information and assistance by customizing several websites.



What identifiers can be recovered?


Back-end identifiers (“advertising identifiers”) are very similar in functionality and purpose to cookies.



These cookies are found on various media smart platforms and devices such as mobile phones, tablets, etc. Supports Android OS


Their main purpose is to personalize ads and promotions. Like cookies, resettable device identifiers are used to tailor online advertising to your interests.



.Types of cookies and identifiers that may be retrieved:


1- Basic cookies


Cookies are used to validate customer data and help segment and classify customers on websites and applications to improve services and apply our terms and conditions as well as fraud protection and fluorescence on the security of our service.


1.1 Functionality and Performance Cookies


These cookies allow us to personalize your online experience and your experience when using our application since our main goal is to offer you, for example, more comfortable and personalized use of the services of the Bolcast App platform




Our users use the Bolcast App platform so that we can improve our services and conduct market research, and if you do not accept or delete these types of cookies,



2-Advertising cookies and retrievable identifiers:


These cookies and configurable device identifiers guide users through the use of websites and other applications on smart devices to understand customers' behavior when using websites or such applications. This information helps us to better understand and analyze our customers and to administer our services more efficiently.


This information is used to customize our marketing and advertising services and to deliver advertisements that are more relevant to our customer base



Internet signals and other technologies


Internet beacons (known as gifs) work alongside cookies, they and other technologies serve as storage space for browsers or plugins (such as HTML5, Indexed DB, and Web SQL), and these tools are used for similar purposes as cookies.


In addition to its role in developing our services, improving the performance of the website and/or application, testing users' behavior while using the service, as well as studying interactions with customer service and marketing support.



Choices regarding cookies and other technologies


Most browsers allow you to choose between cookies and other technologies through the "help" function.



You can change your browser so that it does not accept new cookies, set your browser to notify you when you receive a new cookie, or disable the use of cookies altogether. You can also clear your browser cache to clear all data stored on your device using cookies.



Remember that accepting cookies allows you to use our Service more efficiently, so we recommend that you do not disable or disable the use of cookies or other related technologies.



What is the General Data Protection Regulation?


The General Data Protection Regulation (GDPR) is a law passed by the European Union on May 25, 2018, that regulates the use of data.


Companies that process personal data. If you are located in the European Economic Area (EEA), the General Data Protection Regulation gives you certain rights in relation to your personal data.




The right to access your personal information


You can access the personal information that we hold about our members by simply logging into your account in a browser and selecting a profile.


The right to update (“correct”) your personal information. You can easily access the data we hold about our members by simply logging into your account in a browser and selecting a profile as provided above.


You can provide a copy of your personal information. By contacting us at info@bolcast.net


You can file a complaint with the Data Protection Authority regarding our collection and use of your personal information.



If you have or have any other questions regarding our privacy policy, you can contact us via email: info@bolcast.net


All requests we receive from individuals who wish to activate their data protection rights are answered in accordance with the data protection laws provided.